Bradley Hack
Support Analyst @Wildpitch Data Services
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WORK HISTORY
Support Analyst @Wildpitch Data Services
Delivering end-to-end IT support and develop modern business solutions for a diverse client base. My role spans 1st to 3rd line support, SharePoint administration, and Power Platform development, with a strong focus on enhancing productivity and collaboration through Microsoft cloud technologies.Key Responsibilities:SharePoint Management & DevelopmentDesign, implement, and maintain SharePoint environments (sites, hub sites, and permissions), supporting both internal teams and external clients with scalable, secure, and user-friendly solutions.Microsoft Power Platform SolutionsBuild custom business applications using PowerApps (Canvas and Model-Driven), automate workflows with Power Automate (formerly Flow), and manage data with Dataverse, all tailored to client-specific requirements.Cloud-Based Solutions with Microsoft 365Leverage Microsoft 365 tools to improve business processes, including company intranet design, document management, and cross-platform integrations.Azure AdministrationConfigure and support Microsoft Azure services, ensuring seamless integration with existing systems and cloud-based solutions.General IT Support & Infrastructure ManagementProvide comprehensive IT support, user management (via Microsoft 365, SharePoint, Active Directory, and Exchange), and assist in maintaining core infrastructure, including servers, networking, and hardware.Technical Environment & Tools:Operating Systems: Windows Server (2008–2019), Windows SBS 2008, Windows 7–10Microsoft 365 Ecosystem: SharePoint, PowerApps, Power Automate, Dataverse, Teams, Exchange, OneDriveNetwork Technologies: DHCP, DNS, VPN, LAN/WAN, TCP/IPHardware: DrayTek, WatchGuard, Cisco, Dell, HP, SynologyAdmin Tools: Microsoft SharePoint Designer 2013, Active Directory, Microsoft Azure
EDUCATION
East Norfolk Sixth Form College
Computer/Information Technology Administration and Management
SKILLS
ABOUT BRADLEY HACK
With over 13 years of experience in the IT industry, I’ve developed deep expertise in…
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