Bradley Carlson
IT Global Service Manager ll Escalations @ Amazon | IT Manager & Program Management
- Role
- Global IT Manager ll Esculations at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Bradley Carlson
Strategic IT Manager with 15+ years of experience leading enterprise technology…
Experience
Global IT Manager ll Esculations
May 2022 — Present · Seattle, WA, US
Foster and maintain partnerships with service owners and business partners to ensure the seamless support of internal customers, namely Amazon employees- Create, develop and manage projects and programs to enhance and improve Global IT services for Amazon & AWS employees - Implement and design KCS Systems within Amazon and AWS- Stakeholder in building out newly launched Global IT Service- People Manager of 18+ engineers- Drive metrics that impact our employees through projects and program management along with performance management- Monitor and guide high impact events that effect Amazon and AWS systems to pull essential information to support resolving company wide issues.
Education
San Diego Mesa College
Associate's degree
1999 — 2003
University of Washington
Still Attending
2020 — 2021
Skills
- Gsx
- Management
- Ipad Development
- Ipad Support
- Windows
- Microsoft Office
- Sales
- Windows 7
- Ipod
- Iphone
- Radar
- Windows 10
- Team Leadership
- Iwork
- Mac Os X Server
- Software Configuration Management
- Iphone Support
- Os X
- Windows Vista
- Xcode
- Mac Os
- Ios
- Windows 8
- Ilife
- Windows Nt
- Apple Certified
- Customer Service
- Windows Mobile
- Social Media
- Mac
- Acmt
- Retail
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