Brad Houx

Experience

1. Vice President Operations

   Midtown Athletic Clubs

   May 2019 — Present · Chicago, IL, US

   Accomplishments:• Named the Vice President of Operations on the first Executive Leadership Team responsible for setting the strategic direction of the entire organization.• Restructured the organizational structure of the 8 club business units by developing a standard Senior Leadership Team (SLT) for guiding tactical decision making and creating new vertical reporting lines for sales and food and beverage.• Gained alignment and clarity around national roles and matrixed reporting lines for racquet sports, fitness and facilities.• Automated payroll for Workday implementation by aligning and simplifying pay rules for all club job roles.• Successfully reopened all clubs safely for associates and members following the furlough of 95% of employees during the COVID-19 pandemic.• Partnered with the National Sales Director to author, design and implement a standardized sales playbook and training program.• Developed and implemented an industry recognized reopening playbook and training program for reopening by utilizing advanced cleaning protocols and technology. Responsible for:• Directly overseeing operations for 8 multi-purpose sport resorts in the US and Canada.• Lead the national programming functions including racquet sports, fitness and aquatics.• Delivering financial targets for all revenue generating business functions.• Cascading and aligning an operations team of over associates to the company strategy, direction and core values.

Education

• University of Missouri-Saint Louis

  BSBA, Marketing

  1998 — 2002

Skills

• Social Media Marketing
• Event Planning
• Management
• Team Building
• Customer Service
• Marketing
• Social Media
• Sales
• Sales Management
• Sales Process
• Community Outreach
• Program Management
• Account Management
• Marketing Strategy
• Strategic Partnerships
• Training