Brad Owens

Experience

1. Sales Engineer

   CivicServe

   Feb 2024 — Present

   Responsible for collaborating with the sales team to understand client requirements and propose tailored solutions.•Perform product demonstrations, presentations, and technical discussions with clients to showcase the value of software offerings.•Address client queries and concerns regarding technical aspects of the product.•Work closely with the sales team to create and deliver compelling proposals, technical documentation, and other sales collateral.•Collaborate with Account Executives and supporting product/engineering resources to customize product demos and POCs.•Provide guidance on implementation strategies and best practices to meet client objectives.•Lead technical RFP responses and SOW builds•Collaborate with product development teams to communicate client feedback and contribute to product improvement.•Develop an understanding of the market and its needs. Collaborate with SMEs.•Act as a liaison between sales, product, and technical teams to ensure seamless communication and alignment of objectives.•Conduct training sessions for the sales team to enhance their technical knowledge and product understanding.•Responsible for demo environments ensuring system is constantly updated with the latest system configurations•Develop and convey a comprehensive understanding of SaaS products and their technical architecture.•Provide technical support to the sales team during pre-sales activities.

Education

• Queens University of Charlotte

  Bachelors

• Queens University of Charlotte

  Study Abroad

Skills

• Facebook
• Marketing
• Google Analytics
• Management
• Email Marketing
• Social Media Marketing
• Web Services
• Social Media
• Web Strategy
• Web Project Management
• Nonprofits
• Fundraising
• Training
• Social Networking