Braden Frazee

Customer Support Analyst at SV Microwave

Role
Customer Support Analyst at SV MICROWAVE
Location
Boca Raton, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Braden Frazee

I\'m currently working in a hybrid sales and analytics role, managing key accounts such as L3Harris, Annapolis Micro, and Ball Aerospace. I provide full-cycle inside sales support and client relationship management, while also supporting strategic initiatives through data— I’ve built and deployed a Power BI dashboard for the VITA product line and led competitive pricing analysis using SQL-based insights. This work builds on my background in information systems and data science. I earned my Master\'s in Information Systems and Operations Management from the University of Florida’s Warrington College of Business, after completing my Bachelor\'s in the same field. Along the way, I’ve sharpened my skills in Python, Java, R, SQL, and Power BI. I\'m especially interested in the future of fintech — from AI-powered analytics to blockchain-based payment systems and smart contracts. My goal is to help businesses make more informed, data-driven decisions while exploring the cutting edge of technology in finance. Outside of work, you can find me offshore fishing or enjoying the beach. I’m always open to connecting with fellow professionals in analytics, tech, and finance — let’s talk.

Experience

  1. Customer Support Analyst

    SV MICROWAVE

    Feb 2025 — Present · West Palm Beach, FL, US

    Manage strategic B2B accounts including L3Harris, Annapolis Micro, and Ball Aerospace, providing full-cycle inside sales support and client relationship management* Built a live dashboard for the VITA product line using Power BI, integrating it with the company’s SQL database to improve visibility into sales performance and inventory trends* Conduct competitive price benchmarking for both existing and newly launched VITA products to inform pricing strategy and improve market positioning* Collaborate cross-functionally with product, engineering, and operations teams to align pricing and customer outreach strategies with evolving technical requirements and client needs

Education

  • University of Florida - Warrington College of Business

    Master in Science of Information Systems

    2023 — 2024

  • University of Florida

    Bachelor's degree

    2019 — 2023

  • Universidad Nebrija

    Spanish Language

    2022 — 2022

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Braden Frazee — Customer Support Analyst at SV MICROWAVE in Boca Raton, FL, US | Unifers