Braden Frakes

Experience

1. Sales Operations Manager

   Lightstream.io - Cloud, Security, & Connectivity Solutions

   Apr 2024 — Present · Bend, OR, US

   Data Management – Ensure data is clean, accurate, complete, organized, and easily reportable. Responsible for assisting in the management of the integrity of CRM data.• Platforms and Systems – Operating and overseeing common sales tools, systems, and processes as well as managing plans to improve systems and processes. Responsible for maintaining accuracy across Partner platforms.• Sales Operations – Support sales team in regular sales functions such as pricing requests, contracting, deal registration, and other common needs regarding the sales process. Actively assist the sales team by removing any procedural or administrative sales blockers to closing deals. Coach pipeline discipline leading to healthy coverage and proper forecast rigor, accuracy, and accountability while instilling sales process discipline.• Sales Training – Lead ongoing training to ensure sales teams are following established processes.• Analytics and Business Insight – Responsible for gathering, interpreting, and helping to design analytics and business insight strategies to enable sales.

Education

• Pittsburg State University

  Bachelor's degree, Public Relations, Advertising, and Applied Communication

  2003 — 2008

• Pittsburg State University

  Master's degree, Communication and Media Studies

  2009 — 2010

Skills

• Quantitative Research
• Cloud Computing
• Clerical Procedures
• Microsoft Office
• Sales
• Communication
• Client Communication
• Records Management
• Data Entry
• Leadership
• Communication Skills
• Time Management
• Data Analysis
• Fundraising
• Security
• Adobe Creative Suite
• Spss
• Customer Service
• Network Security
• Account Management
• Public Speaking
• Regulatory Compliance
• Strategy
• Online Research
• Cost Management
• Salesforce.com
• Resource Maximization
• Social Media
• Qualitative Research
• Written and Verbal Communication Skills
• Talent Management
• Organizational and Management Skills