Brad Arnesen
User Experience Leader at Costco Travel
- Role
- User Experience Manager at Costco Travel
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Brad Arnesen
I build digital products. I have 8+ years of proven success in incorporating user…
Experience
User Experience Manager
Apr 2020 — Present · Issaquah, WA, US
Founded and led the first-ever UX team at Costco Travel. Built and managed a diverse team of UX designers and researchers, as well as AB testing developers and analysts. Instituted processes, techniques and tools to drive better UX outcomes, including a design system, personas, usability testing, design reviews, design sprints, AB testing, and moderated user interviews. Directed the UX design vision, strategy, roadmap, and execution across the consumer-facing website and agent app ($2b+ annual revenue).• Recipient of the Golden Compass award (2021) for outstanding contributions.
Skills
- Html5
- Selling
- Mortgage Lending
- Mortgage Banking
- Web Development
- Leadership
- Project Management
- Css
- Residential Mortgages
- Technical Writing
- Html
- Usda
- User Interface Design
- User Experience
- User Research
- Sales
- Java
- Wordpress
- Va Loans
- Fha
- Web Design
- Customer Service
- Training
- Usability
- Css Javascript
- Html 5
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