Brad Richardson

Director of Operations @Supreme Optimization

Niagara Falls, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Director of Operations @Supreme Optimization

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As the Director of Operations at Supreme Optimization, I lead and evolve the agency’s operational backbone, ensuring scalable, efficient, and data-driven service delivery across all departments. I oversee core systems, capacity planning, performance reporting, and cross-functional workflows to align client delivery, HR, Finance, and executive leadership.I partner closely with department heads and sister agencies to standardize processes, optimize resourcing, and ensure operational readiness from sales through delivery to finance. In this role, I own and enhance the agency’s operational platforms, mitigate risks across staffing and data quality, and continuously evolve how the agency scales.I also lead key people operations initiatives in collaboration with HR—driving hiring plans, onboarding and offboarding workflows, performance cycles, and cultural programs that reinforce a high-performing, values-driven environment.

EDUCATION

2009 — 2011

Brock University

Bachelor of Arts (B.A.), English Language and Literature, General

2011 — 2012

Niagara College

Post-Graduate Public Relations Certificate, Public Relations, Advertising, and Applied Communication

SKILLS

EditingPress ReleasesEvent PlanningBoard PresentationsCorporate CommunicationsCopywritingPublic SpeakingStrategic CommunicationsTwitterResearchPublic RelationsInternal CommunicationsCommunicationMedia RelationsWordSocial Media MarketingPowerpointPublicitySocial NetworkingEvent ManagementCrisis CommunicationsSocial MediaMarketing CommunicationsFacebookMarketingBloggingCommunications PlanningNon-ProfitsExcelNonprofitsSpecial EventsAdobe Creative SuiteCustomer ServiceNewslettersMicrosoft OfficeIndesignTime ManagementCreative WritingWriting

ABOUT BRAD RICHARDSON

The best results come from a team\'s creative solutions resulting from careful planning, research, and awareness of the stakeholder\'s needs and goals.Top Accomplishments: Creating processes and systems to help Caseo LTD better serve its clients Working with Caseo LTD and Fresh Crowd to create Merged Media Planning and executing a Toronto film and music festival weekend with the MINT Festival Developing and implementing multiple communications plans for Locasphere Creating and managing a website and social media channels focused on children\'s literacySpecialities: Time Slicing & Prioritizing Stakeholder Communications Cross-departmental​ Collaboration Process Development Team & Project Management

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Brad Richardson — Director of Operations at Supreme Optimization in Niagara Falls, ON, CA | Unifers