Brad Wimer
Logistics & Supply Chain Technology | Implementation Consultant | Delivering Data-Driven Operational Efficiency
- Role
- Implementation Engineer at Descartes Systems Group
- Location
- Akron, OH, US
- LinkedIn followers
- 500 followers
About Brad Wimer
As a Customer Success Manager at Descartes Aljex, my focus is on developing and maintaining relationships with existing customers, as well as training and onboarding new customers to ensure their Aljex TMS software is meeting both their short and long term goals.Previous to joining the Aljex Team, I spent 5 years at FedEx Custom Critical as a Freight Broker. Spending 2 years in customer sales, and 3 years in a capacity sourcing operation role. I studied at The University of Mount Union, focusing on Marketing and Business Management. While at Mount Union I competed on the Track & Field team as a NCAA athlete.
Experience
Implementation Engineer
May 2024 — Present · Akron, OH, US
Piloted new customer implementation team for the Aljex product.• Took full ownership of new customers during SaaS implementation of Descartes products (MacroPoint & Aljex), entrusted in high revenue enterprise level accounts. • Worked with 3rd parties on configuring, testing and validating API and FTP integrations. • Created SOPs and workflows to make integrations more widely supported amongst team. • Creating training content for self-guided education.• Fostered strong relationships working cross functionally between departments to expand knowledge in all areas of SaaS.
Education
Hudson High School
High School Dipolma
2009 — 2012
University of Mount Union
Bachelor of Arts (BA), Marketing / Management
2012 — 2016
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