Brad Shuman

Senior Business Process Consultant @Great American Insurance Group

Cincinnati, OH, US

Responsible for providing enterprise business process consulting services. Lead and manage the corporate Lean certification training program and other enterprise Lean training solutions. Collaborate with cross-functional teams to identify and address process and service improvement opportunities, utilizing Operational Excellence and Lean Six Sigma methodologies to maximize efficiency, reduce expenses, and enhance overall productivity. Mentor and coach employees on operational excellence principles and practices, fostering a culture of continuous improvement across the organization.