Brad Richards
Customer Success Manager
- Role
- Customer Success Manager at Salesforce
- Location
- Falls Church, VA, US
- LinkedIn followers
- 500 followers
About Brad Richards
I\'m passionate about making customers successful. By focusing on relationships built on trust and respect, I remove roadblocks for those I support. Navigating challenges together, the goal is to get my customers closer to their desired future state through valuable engagements and investments.
Experience
Customer Success Manager
Nov 2024 — Present · McLean, VA, US
Education
James Madison University
Bachelor of Science, Media Arts and Design - Print Journalism
2000 — 2004
University of Wisconsin-Platteville
Master of Science, Project Management
2011 — 2013
Skills
- Budgets
- Security
- Enterprise Software
- Business Intelligence
- Project Management
- Project Planning
- Professional Services
- Integration
- Project Portfolio Management
- Vendor Management
- Ms Project
- Requirements Analysis
- Business Process
- Management
- Budgeting
- Planning
- Business Analysis
- Pmp
- Problem Solving
- Resource Management
- Strategy
- IT Service Management
- Proposal Writing
- Budget
- Clarity
- Risk Management
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