Brad Petrick
- Role
- Director of Sales and Operations at Verizon
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Brad Petrick
Transformational and purpose-driven Director of Sales and Operations with several years…
Experience
Director of Sales and Operations
Oct 2017 — Present
Manage operations, budgeting, sales, and revenue quota for the retail locations of 300+ points of distribution spanning across 4 states in the Southern New England Area. Recommend, develop, and implement sales, marketing, and merchandising business strategies. Lead a workforce of 500+ employees. • Responsible for staff development and foster leadership qualities in District Managers to motivate and coach teams to achieve high performance results. • Identify new store locations and store retrofits. Facilitate opening of new retail locations. • Work with senior management to create business plans for overall company and division sales growth strategies. • Monitor financial reporting, budget reporting, and sales reporting for retail stores and take action based on reports to improve performance. • Lead innovative and collaborative planning sessions amongst cross-functional teams to incorporate new and more efficient ways of working. • Evaluate customer retention issues and serve as a senior management escalation point for customer issues. • Increase presence in the community by developing relationships with local chamber of commerce personnel. • Held various roles to include District Manager, Sales Manager, and Sales Representative. • Accountable for $14.7M in accessory revenue for FY2020. • Responsible for 500k new activations per year resulting in $70M+ in yearly Average Revenue per User. • Integral key member of a special project to incorporate a new high-valued partner within Verizon within the financial industry. This resulted in significant incremental growth, revenue, and reduction of churn.
Education
Wilkes University
Master of Business Administration (M.B.A.), MBA
2002 — 2008
Wilkes University
Bachelor of Business Administration - BBA
Skills
- Customer Satisfaction
- Customer Retention
- Forecasting
- Retail
- Sales Operations
- Sales Process
- Call Center
- Sales
- 4g
- M2m
- Sales Management
- Direct Sales
- Cellular Communications
- Mobile Devices
- Quotas
- Customer Experience
- Training
- Solution Selling
- Management
- Telecommunications
- Wireless
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