Brad Mellon
20+ years in the call center industry
- Role
- Senior Customer Experience Manager at Broad River Retail
- Location
- Clayton, NC, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Brad Mellon
Adaptable professional with 22+ years of experience and a proven knowledge of contract…
Experience
Senior Customer Experience Manager
Apr 2024 — Present · Fort Mill, SC, US
Education
Mountain Empire Community College
Associate of Arts and Sciences (A.A.S.), Computer Aided Drafting and Technical Design
1998 — 2000
Skills
- Job Coaching
- Team Leadership
- People Management
- Customer Service
- Management
- Verbal and Written Communication
- Leadership
- Operations Management
- Process Improvement
- Time Management
- Customer Satisfaction
- Call Centers
- Copc Registered Coordinator
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