Brad Lowes
Specification Support Advisor Consultative Sales Business Development Salesforce Development @EGGER UK
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WORK HISTORY
Specification Support Advisor Consultative Sales Business Development Salesforce Development @EGGER UK
Hexham, GB
Developed new business opportunities for external sales team, maintaining a regular pipeline for account managers.• Trained and mentored team members to excel in their roles, ensuring high customer satisfaction levels.• Qualified, quantified and passed £4 million worth of project leads to external sales team, driving revenue growth for EGGER UK.
EDUCATION
Angelina College
Associate's degree, General Studies
Montana State University Billings
Bachelor of Business Administration - BBA, Business Administration and Management, General
ABOUT BRAD LOWES
As a Specification Sales Support Advisor at EGGER UK, I specialise in generating new business opportunities, supporting account managers by qualifying leads, and identifying project potential within the specification and distribution sectors. By understanding customer needs and aligning them with EGGER’s extensive decorative and structural product ranges, I help drive revenue growth and long-term client partnerships.I manage and analyse customer interactions using Salesforce and Zendesk, optimising our sales funnel and capturing opportunities. I’ve passed over £4 million in validated leads to our external sales teams. My proactive approach has supported the conversion of these leads into significant projects, strengthening our position in key markets.Collaboration is central to my role—I work cross-functionally with Marketing, Customer Service, and Sales to enhance workflows, improve communication, and support strategic initiatives. Internally, I’ve helped refine lead nurturing processes and improve reporting metrics, contributing to greater visibility and efficiency.Previously, I was a Commercial Graduate, where I led the Zendesk platform for both the UK and Poland, overseeing system optimisation and the successful rollout of the Zendesk Chatbot. These enhancements led to faster response times, increased customer engagement, and a 4% rise in answered call rates.With a passion for continuous improvement, I focus on delivering high-quality support, developing strong commercial insights, and enabling teams to perform at their best.I am always happy to connect with like-minded professionals or anyone interested in EGGER UK—let’s talk!Skills:Consultative Sales | Business Development | Salesforce & Zendesk | Customer Experience | Technical Support | Process Improvement | Cross-Functional Collaboration | Project Qualification | Leadership
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