Brad Lau
- Role
- Senior Business Systems Analyst at The Facilities Group
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
Experience
Senior Business Systems Analyst
Aug 2023 — Present
Maintaining JIRA Boards by creating and updating bugs, tasks, change requests, epics, refactors, and tests.* Creating custom reports in PowerBI to generate KPIs for service providers and stakeholders for The Facilities Group (TFG) and their subsidiaries.* Configuring TFGs work service management platform Jan-IT and associated mobile app. Adding custom fields, modules, mass updates/edits, and user management.* Gathering business requirements from stakeholders and creating documentation from those requirements for the stakeholders, end-users, and internal teams.* Use custom queries and stored procedures using SQL and NoSQL to update tables and records, maintain data structures, and perform analysis and testing.* Using AWS IAM platform to maintain security and monitor user activity, user groups, access keys, and permissions.* Creating custom APIs and development code to create mass updates and edits within the Jan-IT platform and mobile app.
Education
Penn State University
Bachelor's degree, Management Information Systems
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