Brad Hinkley
Sales Process and Continuous Improvement Manager @Vocus
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WORK HISTORY
Sales Process and Continuous Improvement Manager @Vocus
Adelaide, AU
ABOUT BRAD HINKLEY
As a seasoned telecommunications professional with over eight years’ experience, I specialise in sales enablement, process optimisation and continuous improvement within the ICT and B2B telecom sectors. My expertise spans consulting, account management and aligning technology solutions with business objectives to deliver strategic enhancements across operational workflows.Currently, I drive sales process improvement and enablement initiatives, partnering with cross-functional teams to streamline quoting, contracting and order management processes. I lead the rollout of tools and workflows that enhance sales productivity, CRM adoption (Salesforce) and data-driven decision-making, embedding a culture of operational excellence.With a strong foundation in change management, stakeholder engagement and digital transformation, I’m passionate about empowering sales teams with the knowledge and tools they need to succeed. My approach combines analytical rigour with an entrepreneurial mindset, enabling organisations to embrace innovation and achieve sustained growth in a dynamic telecom landscape.Core Skills & Focus Areas: Sales Enablement & Training Process Improvement & Optimisation CRM & Digital Workflow Tools (Salesforce) Change Management & Adoption B2B GTM Strategy & Operational Excellence
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