Brad Gilbert

WORK HISTORY

EDUCATION

ABOUT BRAD GILBERT

Growth-focused, performance-driven, and seasoned professional with 15+ years of experience in managing store operations, managing exhaustive budgets, and evaluating business procedures while implementing Hazmat and OSHA standards. Adept at enhancing customer experience by meeting clients\' requirements to improve sales and profits. A strategic leader with expertise in recruiting and training personnel and equipped with strong problem-solving and auditing skills to resolve issues working in a fast-paced environment conducive to goal attainment and operational excellence.Professional ExperienceLowe\'s | Liberty, MOStore Manager | 2015 - Present Oversee day-to-day store operations, including managing budgets, maintaining records, overseeing pricing, controlling stock, and implementing merchandising standards in accordance with the safety and security compliance Deliver effective support to customers for providing positive customer experiences with a keen focus on improving sales and margin performance Lead a team of 250-300 individuals while motivating sales teams and training new staff to enhance overall efficiency Implement the business strategies by establishing strong coordination with cross-functional partners in HR, Asset Protection, and Operations personnel at the District, Region, and Corporate levels to streamline company operations Collaborate with key stakeholders to cultivate an effective store culture in line with Lowe\'s mission to improve employees engagement Lead quality delivery of customer service by implementing sales and service strategies to meet store needs Act as the Lowe\'s brand ambassador for the community and analyze store talent needs to recruit and develop talent for continuous functional efficiency Commended by seniors for performance excellence and awarded for a Regional Mentor Store Manger Council in 2021 and Unsung Hero award twiceLowe\'s | Kansas City, MO / Wichita, KSMarket Operations Manager | May 2003 - September 2015 Managed 15 stores while conducting internal and operational audits for internal/external theft resolution and drove safety performance support from a Workers Comp and General Liability process while increasing sales performance Directed a team of 12 store personnel. Leveraged expertise in maintaining operations of 1,800 stores by creating and implementing company-based programs and processes in line with high-quality standards Organized new stores and supported security functions for openings while developing security classes for each store to mitigate any risks