Brad Curtis

About Brad Curtis

I started my career as a structural mechanic on aircraft.Which means I learned early that the people doing the real work are the ones who see the whole play before anyone else does.Today I lead Client Operations for the East region at AHEAD, supporting teams responsible for quoting, booking, and navigating the messy middle between sales, finance, vendors, and customers.My job isn’t just process. It’s clarity.I build teams that know how to think, not just what to click.I care deeply about culture, ownership, and making sure the people behind the scenes feel seen — because when they’re bought in, everything runs smoother.Great operations feels invisible when it’s working and unforgettable when it’s not.We focus on making it work.I’m passionate about:• Building high-trust teams• Turning complexity into repeatable playbooks• Helping ops professionals see the whole field, not just their position• Creating environments people are proud to be part ofIf you’ve ever wondered what great Client Operations really looks like — it looks like people who are bought in on the plan.

Experience

1. Director, Client Operations

   AHEAD

   Mar 2022 — Present · Charlotte, NC, US

   Lead Client Operations teams supporting quoting, booking, vendor programs, and operational execution across complex technology deals as CDI transitioned into AHEAD.Built and lead multi-team operational groups responsible for turning complex solutions into executable, bookable business across Cisco, Dell, VMware/Broadcom, Citrix and other strategic partners.Partner daily with Sales, Finance, Legal, Procurement, and Vendor teams to remove friction from high-value opportunities and create operational clarity at scale.Known for building high-trust teams, developing operational leaders, and creating standards that bring consistency to complex work.Focus areas include:• Booking governance and operational standards• Vendor rebate and margin optimization strategy• Cross-functional alignment for complex deals• Peer-led training and operational development• Culture building across distributed teams

Education

• Pima Community College

  Aviation Structural Repair

  1997 — 1999

Skills

• Program Management
• Cloud Computing
• Management
• Pre-Sales
• Software as a Service (Saas)
• Business Development
• Team Management
• Cross-Functional Team Leadership
• Sales Operations
• Professional Services
• Project Planning
• Saas
• Managed Services
• Integration
• Sales
• Data Center
• Solution Selling
• Virtualization