Brad Burton
Regional Manager @BFC Solutions
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WORK HISTORY
Regional Manager @BFC Solutions
Rogers, AR, US
Oversee all daily operations of 17 direct reports within AR, OK, KS, MO and KY• Oversee 18 company vehicles• Travel 2 weeks a month to customer sites and perform Safety/Quality audits on every employee• Service customers such as Walmart, Sam’s Club, Home Depot, Walgreens, O’Reilly’s, Dollar Tree, etc. • Daily use of ADP Workforce, CRM, ARI, Queries, PowerBI and other Dashboards• Management all hiring, interviewing, mentoring, training, and developing employees• Plan all routing plans weekly• Review and approve time sheets/expenses • Monitor overtime, labor spend and efficiecy• Spearhead service delivery of new projects/customers to thoroughly understand every customer’s needs• Plan and run daily huddle calls• Implement expectations of all employees and review performance daily (revenue, miles, IVR compliance etc.) with the expectation of constant improvement in our weak areas• Address and mediate complaints and resolve problems at the site/local level.
EDUCATION
NorthWest Arkansas Community College
Retail Management
Fort Smith Christian High School
Diploma, General Studies
ABOUT BRAD BURTON
With over 12 years of experience in operations management, team leadership, and client relations, I have overseen multiple locations, managed large teams, and handled budgets exceeding $200 million. I have consistently achieved a 15% increase in gross sales and successfully. In just 2 years, I have acquired 17 new accounts, showing a proven track record of results in a fast-paced environment.
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