Brad Britton

Business System Analyst @Lynx Air

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2023 — Present

Business System Analyst @Lynx Air

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Lynx Air, an ultra low-cost carrier revolutionizing air travel with affordable, transparent and customizable services. Dedicated to customer safety with a fleet of brand new Boeing 737 planes and a commitment to friendly service. Our experienced team is constantly striving to make air travel more accessible and enjoyable, serving an increasing number of customers with simplicity, choice, and exceptional service. • Analyzing and evaluating business systems and processes. • Identifying areas for improvement and potential automation. • Applying strong analytical and problem-solving skills. • Articulating complex ideas to both technical and non-technical audiences. • Gathering and documenting business requirements. • Translating business requirements into technical specifications. • Designing and developing solutions to enhance business system efficiency. • Conducting user acceptance testing for fixes and new releases. • Collaborating with software developers and IT teams for system integration. • Troubleshooting system issues and raising tickets with vendors. • Defining and coordinating the execution of testing procedures and developing test cases. • Implementing maintenance procedures, monitoring system health, and troubleshooting reported errors. • Staying updated with new technologies and trends in the airline domain. • Implementing best practices for scalability, supportability, and system performance. • Managing specific systems like IBS iFlight, Aviobook, and Pelesys. • Data ETL • Database reporting and analysis • Troubleshooting and repairing software systems from a solutions standpoint. • Performing business workflow analysis.

EDUCATION

2001 — 2004

DeVry Institute of Technology

Bachelor of Technology - BTech, Computer and Information Systems

2000 — 2001

DeVry Institute of Technology

Diploma, Electrical/Electronics Maintenance and Repair Technology

ABOUT BRAD BRITTON

I’m a Business Technology Partner who helps growing organizations align systems…

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Brad Britton — Business System Analyst at Lynx Air in Calgary, AB, CA | Unifers