Brad Bowman
ServiceNow Certified System Administrator, Developer, Community MVP
- Role
- Senior Staff Lifecycle Operations Engineer at GE Aerospace
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Brad Bowman
Solutions-oriented Senior ServiceNow Developer, offering 10+ years of experience…
Experience
Senior Staff Lifecycle Operations Engineer
Mar 2017 — Present · Cincinnati, OH, US
Specializing in ServiceNow development and system administration, delivering automation via Service Requests, Scripted REST API, RestMessage, and configurations to the full range of ITSM Pro products.• Collaborated with the MyTech UI team to develop and maintain PC Deployment, phone, Mobility, and PC Registration solutions, integrating with the MyTech CMS interface, powered by ServiceNow data and automation.• Fluent in all client and server scripts using advanced JavaScript techniques.• Design workflows to control and automate Service Requests, Change Requests, and Problem tickets. • Champion efforts to follow, teach, and enforce ServiceNow, JavaScript, and ITIL best practices.• Identify, evaluate, design, and deliver technical solutions to address complex requirements as part of an Agile team.
Education
The University of Toledo
Bachelor of Business Administration (BBA), Management Information Systems, General
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