Bernard Racoute
Product Owner Delivery Manager @IDEMIA
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WORK HISTORY
Product Owner Delivery Manager @IDEMIA
ON, CA
Currently manages the Quality Business Unit (BU) and the Delivery BU of IDEMIA Canada. • Responsible for site quality and the Quality Assurance of Livescan systems, Automated Biometric Identification System (ABIS) and Automated Criminal Intelligence Information System (ACIIS) product deliveries for the North American market.• Acted as Product Owner (PO) to deliver a Multi-biometric identification cloud solution to one of the largest law enforcement service provider in North America• On course of delivery additional Multi-biometric identification cloud solutions to law enforcement service provider of 3 of the largest metropolitan areas of North America and 1 department • Ensured delivered solutions get certified by the services overseeing other law enforcement services in North America regions
EDUCATION
John Kennedy College, Mauritius
University of Cambridge A Level Certificate
Informatics Education Ltd.
Advanced Diploma
London Metropolitan University
BSC (hons)
SKILLS
ABOUT BERNARD RACOUTE
Bernard is an ITIL and PMP certified professional with more than 15 years of professional experience in IT Service Delivery, Project Management, Software Development and Business Analysis. He has delivered professional services and more than 20 innovative projects for a variety of industries (including HR, Payroll, Oil and Gas, IT Consultancy, Retail, Infrastructure and Transport, etc.) in Canada, France, Botswana, Qatar, Mauritius and Madagascar. He has helped organizations develop and optimize their businesses. His core competencies include: • Project Management • Service Delivery/Operations Management • Software Development using Java & C#/VB.Net • Business Intelligence and ETL/Data Migration • Requirements Gathering, Business Analysis and Process Re-engineering • Policies and Procedures Bernard is fluent in both FRENCH and ENGLISH.
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