Brian Scott
Managing Director and Lead Consultant @Service Management Connect Limited
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WORK HISTORY
Managing Director and Lead Consultant @Service Management Connect Limited
GB
I am the director and lead consultant for Service Management Connect Ltd where we aim to deliver Enterprise, Service and System Management Consultancy for IT and Digital transformation, transitions and BaU via a partnership model. Partnership to us is collaborative to the core and that\'s why we aim for agile and lean practices. Engagements have included Health, Defence, Government, Biometrics, Telco, Transportation and SIAM/Managed Services covering full life-cycle Design, Develop, Test, Implement, Transition and Operate projects and programmes - covering both traditional and agile/lean enterprises. Specialties: DevOps/ITIL/ITSM/SIAM, TOGAF/Business Architecture BizBoK/IT4IT, eTOM/BSS/OSS, ITAM/SAM, ServiceNow/IBM/BMC/HP and now Cloud experience - Azure/AWS/IBM
EDUCATION
Plymouth Polytechnic
HNC, Marine Radio and Electronic Engineering
MoD Apprenticeship
Technician Apprentice, Telecommunications
Beath High School
5 Highers, 8 O Grades
SKILLS
ABOUT BRIAN SCOTT
Engaged, qualified consultant professional with 30+ years’ experience within the Banking, Utilities, Health, Government, Defence, Telco, and Managed Service industries who will always deliver (and add!) value. Engineer as well as business analysis, programme delivery management, consultancy and regularly augmenting BaU- Business, EA and Service tooling and integrations in particular (ServiceNow and Maximo - Azure, SAP, AWS). Past Chair of the BCS Service Management Specialist Group and a recognised expert consultant in Business, Enterprise, ITSM, and Cloud Management transformations; participant in SFIA, Cloud Standards, and ITIL development. Holds to a code of conduct that is focused on openess, integrity and mentoring in all endeavours - firm belief, via experience, in digital/agile approach.customer and data driven.Recent engagements cover Enterprise Resource, Health, multi-supplier, cloud, Government, and commercial programmes as a Transformation Consultant, Delivery Architect, Authority, and Tooling/Transition/Implementation expert (ServiceNow, IBM Maximo, BMC) where progress and value have always been Skills 4 MP | Enterprise architecture & SiaM/Multi-sourcing | Data architecture & migration | Maximo Consultancy | Cloud Service Architecture | Past Chair of the British Computer Society Service Management Specialist Group | Agile Scrum Master | Programme and Project Management Practitioner | TOGAF Architect | ITSM and ITIL Expert | Service Design & Transition | Service Integration & Management | eTOM Practitioner | Configuration Management Expert| ITSM/ITOM/ALM Tooling - ServiceNow, BMC, IBM and HP | Application Lifecycle Management and Migration | CMDB/SACM & Devops Technologies | Facilitation | Coaching/Mentoring | Change | DevOps
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