Brian Partee

IT Manager at Comcast

Role
IT Manager, Engineering & Platform Services at Comcast
Location
Philadelphia, PA, US
LinkedIn followers
500 followers

About Brian Partee

Dynamic and results-oriented IT Client Services Manager with extensive international and US experience, adept at leading cross-functional teams to deliver exceptional IT solutions and support services. Proven track record in enhancing client satisfaction, optimizing operational efficiency, and driving business growth. Seeking to leverage expertise in client relationship management, project execution, and technical proficiency to contribute to the success of a forward-thinking organization.Linkedin Public

Experience

  1. IT Manager, Engineering & Platform Services

    Comcast

    Mar 2011 — Present · Philadelphia, PA, US

    Directed the delivery of IT services to clients across the US and multiple international locations, ensuring compliance with regional regulations and cultural sensitivities.Managed a diverse team of IT professionals, providing leadership, training, and development to support career growth and succession planning.Collaborated with regional and global stakeholders to develop and implement standardized processes and procedures for service delivery and support.Facilitated regular client meetings and performance reviews to assess satisfaction levels, gather feedback, and identify opportunities for service improvement.Oversaw the management of vendor relationships, including contract negotiations, performance evaluations, and service level agreements (SLAs).Provided strategic guidance and support to clients on technology investments, upgrades, and migrations to drive business growth and competitive advantage.

Education

  • Wilmington University

    Bachelor’s Degree, Information Systems Management

    2015

  • Delaware Technical Community College

    Associate of Arts and Sciences (AAS), Information Systems

Skills

  • Call Center
  • Deployment
  • Telephony
  • Network Engineering
  • Vendor Management
  • System Deployment
  • Technical Support
  • Call Centers
  • Troubleshooting
  • Software Documentation
  • Servers
  • Microsoft Exchange
  • System Administration
  • Networking
  • Cisco Technologies
  • Network Administration
  • Operating Systems
  • Information Technology
  • Management
  • Telecommunications
  • Cisco Systems Products

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Brian Partee — IT Manager, Engineering & Platform Services at Comcast in Philadelphia, PA, US | Unifers