Boyd B.

About Boyd B.

My name is Boyd Barker. I am a Digital Operations Lead Delivery Manager for ECOLAB, Inc, a global provider of water, hygiene, and energy technologies and services. I am also a Product Owner, responsible for KPIs, training communications, and more. I contribute to relative prioritization, sprint planning, and feature design. In addition, I participate in global stakeholder and other key meetings. I understand end-user perspectives and provide input on roadblocks affecting user experiences.As a Technical Account Manager, I successfully cultivated customer relationships. I provided in-field expert analysis and offered consultation to resolve complex problems. Moreover, I collected dynamic data sets and presented easily interpreted information. In addition, I oversaw software migrations, monitored service execution, and more. Furthermore, I assisted in the business review process and generated new business sales.As a Food & Beverage Technical Specialist, I wrote insightful reports, tracked performance, and resolved concerns. In addition, I prepared and presented training. Furthermore, I was a subject matter expert and systematized procedures. Additionally, I functioned as a field-to-support liaison to increase production.As a District Manager, I managed monthly services, coordinated initial services, pursued sales opportunities, and performed quality assurance visits. Moreover, I conducted recruiting, selecting, and performance management. Reliably, I found organizational success by aggressively making efficient and effective decisions.As a Digital Media Coordinator, I was responsible for postproduction project management for ongoing media production. There, I planned and executed under strict deadlines for offsite ownership. As new technology emerged, I identified and implemented cutting-edge techniques for continued success. As an Operations Coordinator, I managed day-to-day warehousing operations, customer service, inventory control, vendor relations, and shipping and receiving functions. I volunteered for a non-profit providing refugee support. I also served the United States Marine Corps as a supervisor and instructor. I have completed coursework in economics, conflict resolution, human rights, and more. I am trained in leadership and counseling, and I have worked with diverse populations and travelled internationally.My real-world performance, combined with my military, business, and academic background, is what sets me apart from others. What my profile doesn\'t necessarily reflect is the dedication and ingenuity I bring to my work.

Experience

1. Digital Operations Manager

   Ecolab

   Jan 2024 — Present · Austin, TX, US

   Lead Delivery Manager collaborating with multiple teams to ensure efficiency and effectiveness. Supports project planning, implementation, and field evaluation. Simultaneously, a Product Owner consulted for project support, release scopes, bug triage, etc. Responsible for KPIs and training communications. Contributes to relative prioritization, sprint planning, and feature interaction design. Participates in stand-up, sprint review, global stakeholder, and other meetings. Communicates regularly with Project Managers, Business Analysts, Sales & Field Operations, UX/UI Designers, and more. Understands end-user perspectives and provides input on roadblocks affecting user experiences. Confirms requirements as VOC/VOB and understands global end-users’ requirements. Supports production and Alpha/Beta/Pilot phases. Drafts and disseminates communications, release notes, and training materials.

Education

• San Diego Mesa College

  Associate of Arts (A.A.), Political Science

  2009 — 2012

• Bahçeşehir Üniversitesi

  No Degree, Culture, Politics, and Security of Turkey

  2013 — 2013

• Marine Corps Institute

  Sergeants Distance Learning Program, Military College Education

  2003 — 2004

• San Diego State University-California State University

  Bachelor of Arts (B.A.), International Security and Conflict Resolution

  2012 — 2015

• Weir Senior High School

  High School, High School/Secondary Diploma Programs

  1996 — 2000

Skills

• Hiring
• Humanitarian
• Public Relations
• Troubleshooting
• Vendor Relationships
• Talent Management
• Conflict Resolution
• Volunteering
• Data Management
• Online Marketing
• Operations
• Calendaring
• Administrative Work
• Team Leadership
• Negotiation
• Workday
• Manage Client Relationships
• Social Media
• Post Production
• Communications
• Government
• Project Management
• Employee Training
• Profit & Loss Management
• Behavioral Interviewing
• Customer Acquisition
• Video Production
• Coaching
• Social Networking
• Research
• Microsoft Office
• Sales
• Editing
• Community Outreach
• Video Editing
• Public Speaking
• Leadership
• Training
• Macintosh Applications
• Customer Retention