Boy-C Robles

Rpo Operations Manager @Capvision

Managing end to end RPO operations for medium to large scale RPO· Works jointly with Team Leaders and oversees the sourcing, interviewing, hiring and onboarding processes.· Responsible for managing teams and the accounts that they support.· Take full ownership for managing and motivating team members and ensure effective collaboration and to achieve goals.· Act as the performance improvement driver and inspire positive changes in people management.· Ability to articulate real time solutions for difficulties occurring during day-to-day operations like market penetration, payrate analysis for difficult to fill positions, device sourcing strategies for large projects.· Manage daily catch-up calls with account managers and team leaders and provide updates as per the need and present meaningful analytics.· Acts as an escalation point for matters concerning RPO operations.· Develop metrics, reporting mechanisms and continuous improvement strategies to effectively measure, track and report to goals.· Maintain a fine balance of source mix, manage SLAs.· Responsible for owning key reports to client leadership like daily order reporting, demand fulfillment report, Recruiter performance – PIP reporting, order cancellation report.