William Bowser
VP of Service Delivery
- Role
- VP of Service Delivery at Storedtech
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About William Bowser
As a seasoned technology executive, I bring over two decades of experience in guiding IT…
Experience
VP of Service Delivery
Jan 2022 — Present · Raleigh, NC, US
Align divisional goals with profitability metrics, contract expectations, and KPI benchmarks while directing all aspects of service delivery operations spanning Managed Services, Professional Services, and Infrastructure. Supervise a multinational team of 45+ professionals across Helpdesk, PMO, Engineering, and Infrastructure. Maintain hands-on leadership of Raleigh and Albany locations through regular site visits and direct operational alignment. Leverage rigorous internal controls, vendor oversight, and documentation discipline to sustain SOC 2 Type 2 operation.
Education
Penn State University
none, criminal Sience
1988 — 1990
Skills
- Wan
- Managed Services
- Vpn
- Windows 7
- Network Performance Management
- Voip
- Data Center
- Wireless
- Software Installation
- Security
- Cisco Ios
- Active Directory
- Windows Server
- Business Planning
- Troubleshooting
- System Administration
- Networking
- Negotiation
- IT Operations
- Routers
- Telecommunications
- Team Leadership
- Disaster Recovery
- Firewalls
- Vendor Management
- Switches
- Project Management
- Network Administration
- Circuit Design
- Network Architecture
- Information Technology
- Network Design
- Management
- Technical Support
- Customer Service
- Vmware
- Network Engineering
- Network Security
- Wireless Networking
- Cisco Technologies
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