Raja Bose

About Raja Bose

I help financial institutions transform customer engagement and banking channels, driving…

Experience

1. Managing Director, Banking and Capital Markets, Business Transformation Consulting

   EY

   Nov 2021 — Present

   Raja is a leader in driving EY’s Consumer Banking go-to-market strategy with a primary focus on Customer Engagement Channels, Operational Improvement and Digital Transformation. He oversees transformation programs across all consumer banking offerings and provides leadership to strategic accounts embarking on transformation journeys. Raja’s expertise includes retail distribution strategies (branch, contact center, ATM and digital); bank operations and operating model design. More recently, his experience helping banks transform their operations has given him a unique perspective on how banks must digitally transform their operating models front-to-back to successfully compete with FinTech and challenger banks. He recently helped several organizations launch digital banks or banking-as-a-service businesses.

Education

• NYU Stern School of Business

  BS, Information Systems & Management

• Washington Township High School

  High School Diploma, General Studies

• Columbia Business School

  MBA, Finance, Operations

Skills

• Distribution Strategies
• Financial Analysis
• Business Strategy
• Executive Management
• Development Strategy
• Business Analysis
• Business Process Improvement
• Product Management
• Risk Management
• Business Process
• Payments
• Mobile Payments
• Crm
• Entrepreneurship
• Mobile Devices
• Analytics
• Integration
• Cross-Functional Team Leadership
• Consulting
• Project Portfolio Management
• Management
• Strategy Development
• Strategic Planning
• Leadership
• Financial Services
• Customer Relationship Management (Crm)
• Customer Experience
• Distribution Channel Strategy
• Strategy
• Business Modeling
• Analysis
• Program Management
• Vendor Management
• Business Development
• Banking
• Business Planning