Boris Munoz
Residential Manager Licensed Facility Manager (Mrp) @Integra Support Services
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WORK HISTORY
Residential Manager Licensed Facility Manager (Mrp) @Integra Support Services
Victoria, BC, CA
Appointed by Island Health as the Main Responsible Person (MRP), ensuring 100% adherence to the Community Care and Assisted Living Act, CLBC policies, and CARF accreditation standards- Successfully navigate provincial audits and maintain strict licensing standards, managing high-stakes environments through rigorous quality assurance and legislative alignment- Manage cross-functional teams and resource allocation, bridging the gap between operational service delivery and organizational efficiency- Oversee budget management and strategic reporting to ensure alignment with executive goals and provincial funding requirements.
EDUCATION
Universidad de Atacama
Civil Industrial Engineering. Bachelor of Industrial Civil Engineering
University of Victoria
Business Administration and Management, General
Universidad de Chile
Diploma in Software Quality Management
Universidad de Chile
Postgraduate Degree
Universidad Tecnológica de Chile, INACAP
Bachelor of Engineering - BE
ABOUT BORIS MUNOZ
I am a Senior Project Management Professional with over 10 years of global experience delivering complex IT initiatives. Currently, I specialize in navigating highly regulated environments in British Columbia, serving as a Designated Facility Manager licensed by Island Health.I offer a unique blend of international technical expertise and local provincial regulatory authority. I am currently advancing my specialization in the Scaled Agile Framework (SAFe® 6 for Government) and actively pursuing French language proficiency to support bilingual federal and provincial digital initiatives. Core Expertise: Operational Leadership (BC): Appointed as the legally responsible person (MRP) under the Community Care and Assisted Living Act, managing operations in full alignment with Island Health and CLBC policies for a provincially licensed facility. Project Delivery (Global): 10+ years leading SDLC and digital transformations with budgets exceeding $800K USD (experience with NCR and Experian). Compliance & Governance: Responsible for navigating provincial quality assurance audits, CARF accreditation, and legislative frameworks including FOIPPA and WorkSafeBC. Methodology: Skilled in navigating Hybrid frameworks, aligning PMP® rigor with Agile/Scrum flexibility.Education & Certifications: Business Administration Diploma, University of Victoria (UVic).Bachelor’s Degree in Information System Management Engineering (WES Certified).PMP®, CSM®, CAL1, ATF, CIM®, and Mandt Certified.SAFe® 6 for Government (Candidate - March 2026).Languages: English (Professional), Spanish (Native), French (CLB 7 Candidate).Based in Victoria, BC. I am dedicated to bridging the gap between complex technical requirements and strict provincial regulatory standards. M••••••••@Gmail.com
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