Boris Krutiy

Senior Technical Program Manager, Operational Tools Team - Strategy & Operations @Amazon Web Services (AWS)

San Francisco, CA, US

As a Senior Technical Program Manager I engage directly with developers and customers to address challenging problems, build software with the latest technologies and make data-driven decisions to improve the customer experience. Responsibilities extend to scaling systems by managing internal and external stakeholders across various domains, from business and operations to engineering, science, and deployment. Navigate bottlenecks, provide escalation management, make strategic trade-offs, and balance business needs when technical constraints and ambiguity exists. Scoping and delivering large projects end-to-end, collecting requirements, writing specifications, and coordinating design/implementation efforts. Daily operations include owning, managing and delivering on large, complex, and cross-functional technology initiatives. DefinE KPI\'s/SLA\'s used to drive decision-making, prioritization, and reporting to managers and senior leadership- Expert navigating bottlenecks, providing escalation management, making strategic trade offs, and balancing business needs with technical constraints- Partner successfully with customers, stakeholders, and engineering teams- Proven track record communicating ideas effectively, verbally and in writing, to a wide range of audiences including managers, directors, and VPs- Ensure long-term adoption for customers, support organizational change and generate business value in a short timeline- Subject Matter Expert with Planview AdaptiveWork- Engage with customers and other parties to develop system design, functional and technical specifications to meet customer functionality, reporting, customization and integration requirements- Prepare technical objectives – identify and describe key goals and provide the work processes to achieve these goals- Clear understanding of technical program management and engineering best practices- Managed Jira service and supported the internal development team

Notre Dame de Namur University

Bachelor of Science (BS), Business Administration and Management, General