Boris Bekic
Senior Account Manager at DCL Logistics
- Role
- Senior Customer Operations Account Manager at DCL Logistics
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Boris Bekic
I am a goal driven, versatile, and people oriented professional with several years of…
Experience
Senior Customer Operations Account Manager
Aug 2017 — Present · San Francisco, CA, US
LOGISTICSCultivate client relationships by maintaining high level of customer service, following up on current affairs, and future goals which could include potential new businessSpearhead cross-functionally client operational moves from one 3-PL distribution facility to anotherLook for continuous improvement and cost savings to help customers and DCL achieve efficiencyOrganize and lead quarterly business reviews with key accountsWork with cross-functional teams to ensure on time solution delivery for our accounts Work with client on forecast of inventory distribution so that proper levels of inventory are stored and there is no stockouts during peak seasonCoordinate quarter-ends and year-ends to ensure record shipping times for our clients
Education
Ball State University
Master of Business Administration (MBA) Concentration: Supply Chain Management and Logistics
UCSB
Bachelor's degree
Skills
- Communication
- Cross-Functional Team Leadership
- Packaging
- Marketing Strategy
- E-Commerce
- Quality Management
- German
- Digital Printing
- Sales
- Erp
- Labels
- Management
- Inside Sales
- Zendesk
- Printing Solutions
- Project Planning
- Process Improvement
- Crm
- Leadership
- Vendor Management
- French
- Croatian
- Cpg Industry
- Saas
- Marketing
- Peoplesoft
- Salesforce.com
- Point of Sale
- Recruiting
- Customer Satisfaction
- Training
- New Business Development
- Account Management
- Customer Service
- Sales Management
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