Praneethkumar Bontha
Tech Support Engineer at Microsoft || Ex- Cognizant, Amazon
- Role
- Technical Support Engineer at Microsoft
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Praneethkumar Bontha
Cognizant’s Engineer Trainee, leveraging AWS certification and hands-on experience in IT operations, specializes in delivering seamless technical support for enterprise environments. Proficient in troubleshooting Windows/Linux systems, managing tickets via ServiceNow, and ensuring system uptime while maintaining a 95% customer satisfaction rate. With a BTech from Gokaraju Rangaraju Institute of Engineering and Technology, contributed to cloud-based implementations during an AWS internship. Gained practical expertise in EC2, S3, and IAM, enabling efficient cloud infrastructure management. Committed to continuous learning and fostering operational excellence.
Experience
Technical Support Engineer
Dec 2025 — Present · Pune, IN
Education
Gokaraju Rangaraju Institute of Engineering and Technology
Bachelor of Technology - BTech
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