Bonnie Ferrara
Service Design Senior Manager @Capital One
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WORK HISTORY
Service Design Senior Manager @Capital One
EDUCATION
Virginia Commonwealth University
BFA
Tradecraft
Bootcamp
Central Saint Martin's College of Art & Design
Study Abroad
SKILLS
ABOUT BONNIE FERRARA
I’m an experienced design lead who loves finding a path forward within complex problems. Design strategy is my strength, with a knack for figuring out different methods to use and inform the core questions at hand. A learner at heart, I love to do research and shape actionable insights so teams can make informed decisions and chart a path forward. I bring collaborative ways of working to my teams and partners, shaping ideas into testable concepts that can launch new products and experiences. The best part of my role is getting to work with talented creatives, helping to bring their ideas to life and supporting their careers. My experiences include seven years in digital, doing design strategy, user research, service design, and product design. The formative years of my career were spent doing physical product design and design thinking, laying the foundation for thinking big while sweating the details. As my career continues to grow and change, I love to meet new people. Feel free to reach out for new opportunities, mentoring or to say hello.
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