Bonnie Praksti
Customer Success Leader @ Microsoft | Strategic Accounts, AI, Health Informatics, Digital Transformation
- Role
- Director, Customer Success, Health & Life Sciences at Microsoft
- Location
- Monroeville, PA, US
- LinkedIn followers
- 500 followers
About Bonnie Praksti
At Microsoft, my leadership in Customer Success for the Health & Life Sciences sector is fueled by a strong foundation in health informatics and a commitment to digital transformation. Our team\'s dedication to customer success, product management and program management has been pivotal in forging resilient customer relationships and driving innovation across strategic accounts.Through the integration of AI, my role encompasses guiding change and strategies that align with our clients\' goals. Leveraging certifications in Project Management and Change Management, we\'ve cultivated a culture that emphasizes collaboration and continuous improvement, ensuring that the solutions delivered not only meet but exceed our healthcare partners\' expectations.
Experience
Director, Customer Success, Health & Life Sciences
Aug 2023 — Present · Pittsburgh, PA, US
Education
Villanova University
Master Certificate in Applied Project Management
2016 — 2017
University of Illinois Chicago
Master of Science - MS, Health Informatics, Health Informatics
University of Pittsburgh
Bachelor of Science - BS, Business/Accounting
1984 — 1988
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