Bonnie Radintz
Vice President of Customer Success @AvaSure
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WORK HISTORY
Vice President of Customer Success @AvaSure
AvaSure is a pioneer in virtual care, providing intelligent solutions that enhance patient safety, strengthen clinical workflows, and optimize workforce performance. As Vice President of Customer Success, I lead enterprise strategy and execution to drive customer outcomes, retention, and growth, while partnering cross-functionally to scale operations and accelerate value realization.
EDUCATION
Rasmussen University
Bachelor’s Degree, IT Management
University of St. Thomas - Opus College of Business
Master of Business Administration - MBA
SKILLS
ABOUT BONNIE RADINTZ
I have spent more than 25 years in healthcare, not just in technology, but in the operational reality of how care gets delivered and how health systems actually work. I started on the front lines: clinic operations, revenue cycle, EHR rollouts. That foundation shapes everything about how I lead post-sales organizations today. Most post-sales organizations are built to respond. I build them to grow. That means treating the full customer journey, from implementation and onboarding through adoption, education, support, and expansion as a connected revenue function, not a series of handoffs. I have had the privilege of leading post-sales teams through nearly every stage of a healthcare technology company\'s lifecycle, from early-stage digital health to large-scale enterprise health information networks. Across all of it, the constant has been the same: durable customer relationships in healthcare require trust earned over time, deep understanding of how health systems make decisions, and a post-sales organization that shows up as a strategic partner at every stage of the journey, not just at renewal. I am currently VP of Customer Success at AvaSure, leading enterprise strategy focused on customer outcomes, retention, and growth in virtual care. If you are building or scaling a post-sales organization, driving revenue across the customer lifecycle, or navigating the complexity of selling into and growing within health systems, I would love to connect.
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