Bonnie Crawford
Chief Customer Officer & Global Technology Executive
- Role
- Chief Customer Officer at Texada Software
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Bonnie Crawford
I lead global teams to deliver exceptional customer experiences, blending my deep expertise in technology and growth. With a focus on business strategy, process optimization, and problem-solving, I drive results that fuel growth, profitability, and long-term success.I’m passionate about developing people and scaling organizations, from start-up phases to industry leaders. I thrive on thinking creatively to push boundaries and deliver impactful results across sectors including Infrastructure, Transportation, Security, Payments, and beyond. I’m dedicated to making a meaningful difference and leading teams toward shared achievements. CORE COMPETENCIESCustomer Success | Professional Services | Financial Budgeting | P&L Ownership | Project Management | Program Management | Product Development | Product Delivery | Business Process Improvement | Change Management | Enterprise Software Sales | Post-acquisition Integration
Experience
Chief Customer Officer
Jan 2024 — Present
As Chief Customer Officer at Texada, I lead our global Customer Experience organization including Support, Professional & Technical Services, Onboarding, Learning, and Customer Success to deliver value at every stage of the customer lifecycle. With a focus on operational excellence and customer awesomeness, I ensure our users get the most out of their investment in Texada’s cloud-based heavy equipment growth platform.
Education
Lewis & Clark College
BA, Political Science
Wharton Executive Education
Mergers & Acquisitions
Skills
- Certified Scrum Master Csm
- Six Sigma
- Product Marketing
- Professional Services
- Business Strategy
- Program Management
- Netsuite
- Project Implementation
- Cross-Functional Team Leadership
- Leadership
- Product Development
- International Growth
- Global Projects
- Project Management
- Agile Project Management
- Product Management
- Integration
- Scrum
- Relationship Building
- Process Improvement
- Account Management
- Software as a Service (Saas)
- Cross-Functional Communication
- Strategy
- Saas
- Agile Methodologies
- Enterprise Software
- Management
- Business Integration
- Operations Management
- Business Process Improvement
- International Project Management
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