Bonnie Parsons

Fulfillment, Document & Mail Services Manager @HealthMarkets, Inc.

North Richland Hills, TX, US

Managing the Document Services team to ensure daily scanning of images, prepping and indexing of over documents annually as well as other services and projects are completed for internal business units.• Managing the Mail Services team to ensure accurate and timely delivery of all incoming mail and supplies to the correct department and timely handling of outbound mail, including preparing overnight/ground packages for pick-up. • Direct oversight of Fulfillment activities performed by outside print vendor, including assembly and mailing of policy documents, ID cards, correspondence, EOB’s and bill print. • Responsible for special mail outs to customers as needed for issues such as benefit changes to their coverage by coordinating with internal departments as well as print vendor to print and mail letters by the deadlines given.

Tarrant County College

Associate