Bonku Roy
Program Manager at Espire Infolabs
- Role
- Program Manager at Espire Infolabs
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Bonku Roy
A performance-driven professional with experience of 21 years in Project Management, Service Delivery Management, Business Transformations, Knowledge-Based Engineering, Operations / Quality Management, Risk Management, People Management among others. Looking for a Service Delivery Head role which relates strongly to my professional driven experience.Summary of my experience and key accomplishments includes the following:• Showcased excellence in spearheading complete end-to-end delivery in support of the Implementation of all Group Finance Applications for end-to-end implementation from concept to production which included program/project management, development, testing, quality management, metrics and reporting. • Established excellent working relationship with team members, contractors, architects, engineers & consultants. • Rebuilt a Large, fixed price non-performing project from scratch; and brought into a running condition. Turned imminent failure into a business reference project.• Successful in building a “Trust Dividend” among the team members through via good communication, appropriate leadership, and building ground rules that provide constructive criticism and praise as well.• Exhibited technical and functional skills to communicate effectively with key stakeholders & their respective teams, across Business and Consumer Support verticals.• Capable of technology planning & direction, strategy development, leadership and implementation, business & operational transformation execution, and business development.Professional SkillsTeam Management | Project Management |People Management |Risk Management | Leadership |Software Development | Team Management | People Management | Business Transformation | Customer Relation Management | Quality Assurance | Service Delivery ManagementDomain KnowledgeTelecommunication | Retail | IT Management SoftwareWith attributes such as overcoming complex challenges, involving myself in high-stake decisions utilizing experience-backed judgment, strong work ethics, and integrity. I believe I would be an asset to any organization with whom I am associated.
Experience
Program Manager
Jan 2026 — Present · Gurugram, IN
Education
Delhi University
Bachelors
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