Bonita Santos

Registered Manager @Staff Resources Ltd

Manchester, GB

I lead the strategic and operational direction of Staff Resources Ltd, a specialist provider of health and social care services across Greater Manchester. I’m responsible not only for service delivery but for the overall growth, sustainability, and commercial success of the organisation.• Oversee all aspects of compliance, governance, and service excellence in line with CQC and contractual standards.• Lead on business development by building strong partnerships with commissioners, NHS trusts, and local authorities to secure new opportunities and expand service provision.• Drive the company’s vision, culture, and financial performance through effective leadership, workforce planning, and operational oversight.• Design and implement scalable care solutions for children and young people with complex needs, ensuring a balance between quality, efficiency, and innovation.• Manage budgets, negotiate contracts, and maintain financial controls to ensure services remain commercially viable while meeting complex care demands.• Mentor and manage a multi-disciplinary team, embedding a culture of accountability, continuous learning, and high performance.• Represent the organisation at strategic planning meetings with commissioners, safeguarding boards, and regional networks to influence policy and service development.