Boniface Chege
Director of Product Design @OpenGov Inc.
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WORK HISTORY
Director of Product Design @OpenGov Inc.
Atlanta, GA, US
Leading a global Product Design team of 25+ designers building enterprise SaaS products that power financial, planning, and administrative workflows for government agencies.Impact- Developed the UX strategy and north-star platform vision for the Administrative & Platform Services suite, driving consistency and scalability across the product portfolio- Scaled a centralized design system adopted across multiple product lines — reducing design and engineering rework, improving UI consistency, and accelerating delivery velocity- Built and operationalized DesignOps practices (intake, prioritization, design QA, playbooks) that improved predictability, reduced cycle times, and raised output quality- Championed platform unification: shared navigation models, cross-product UI standards, and common interaction patterns across legacy and new applications- Partnered with Data, PM, and Engineering leadership to integrate UX metrics (task success, time-to-completion, adoption, NPS) into roadmap decisions- Introduced AI-powered workflows for research synthesis, content generation, and early design exploration, improving team throughput and creativity- Collaborated with Sales and Customer Success to embed design thinking into customer engagement, improving retention and expansion conversations- Change the design organization to be an AI native design organization leveraging AI in design systems and daily design workflows
EDUCATION
Georgia State University
BBA, Computer Information Systems
Georgia State University - J. Mack Robinson College of Business
MBA, Management Information Systems, General
SKILLS
ABOUT BONIFACE CHEGE
I build and scale design organizations that turn enterprise complexity into products people actually want to use.Over the past 18+ years, I\'ve grown from writing code to leading a global team of 25+ product designers, shipping SaaS platforms used by thousands of government agencies, energy companies, and manufacturing enterprises. The thread connecting every chapter: using design as a strategic lever to drive measurable business outcomes, not just ship features.At OpenGov, I lead Product Design across the full platform, setting UX strategy, scaling a centralized design system across multiple product lines, driving change management to get the team on AI Platforms and operationalizing DesignOps practices that have reduced cycle times and increased delivery predictability. I\'ve introduced AI-powered workflows for research synthesis and design exploration, and I partner daily with Product, Engineering, Data, and Sales leadership to make design a first-class input to roadmap decisions.Before OpenGov, I led UX for GE Renewable Energy\'s digital products, built and scaled design teams at GE from the ground up, and drove enterprise digital transformation at Rheem Manufacturing — including an IoT strategy that connected physical products to digital experiences.What I do best:→ Scale design teams across geographies while raising craft and strategic impact→ Build DesignOps systems (intake, prioritization, QA, playbooks) that make design predictable→ Align design with business metrics — NPS, task success, adoption, revenue→ Champion design systems that unify multi-product platforms→ Integrate AI into design workflows to multiply team throughputI\'m drawn to high-growth companies and enterprise innovation teams where design earns a seat at the strategy table. If you\'re building something that requires design leadership at scale, I\'d love to t••••••••@gmail.com
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