Bonface Gilbert
- Role
- Tier i IT Asset Control at Durham Public Schools
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Bonface Gilbert
A dedicated and experienced PC technician in optimizing software and hardware systems to…
Experience
Tier i IT Asset Control
Apr 2022 — Present
As a reliable IT support specialist, I take pride in maintaining the smooth functioning of our company\'s technical components. Whether it\'s repairing or replacing faulty systems, assisting with technical difficulties via call-ins or live chat, or reimagining and power washing laptops and Chromebooks for staff and student use, I am always on top of it all. Aside from technical maintenance, I assist customers and staff with hardware and software challenges on a daily basis. I am well-versed in IT technical support and manage student and staff laptop and PC issues through the Freshservice ticketing system. Additionally, I oversee asset inventory management, ensuring that all equipment is accounted for and in good condition. Rest assured that with my expertise and dedication, your company\'s IT systems are in good hands.
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