Bolin Chen

Experience

1. Software Development Engineer Ii

   Amazon

   Dec 2022 — Present

   Lead developer on an internal, multi-tenant platform that provides solutions for digital stores such as Amazon Alexa, Amazon Appstore, Amazon Luna, and more. Our team provides global end-to-end solutions, including managing catalogs, purchase and entitlement workflows, and out-of-the-box integrations with Amazon.com, and more. Our goal is to become the go-to platform for all of Amazon\'s digital goods and initiatives.\\\\n\\\\n- Actively working on a multi-tenant platform which provides solutions for managing a digital business, saving approximately $12 million per year.\\\\n\\\\n- Designed and implemented a complete catalog solution which offers quick onboarding, self-service, direct access, version control, and context search capabilities to tenants, including customers such as Alexa, Appstore, Luna, Halo, and more, which are used by millions of customers daily.\\\\n\\\\n- Re-architected the platform to improve the customer experience and reduced onboarding time by 95%.\\\\n\\\\n- led the Alexa re-drive initiative, which supported Alexa Skill Detail and Landing Pages that migrated more than Alexa skills detail pages, ensuring continuity of functionality for 2M global MAUs.\\\\n\\\\n- Investigated and categorized a customer impacting issue and reduced the submission failure rate from an average of 257 per month to 5 per month (-98.1%) and and completely ruled out errors caused by our team.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Duke University

  Master's degree, Computer Science

  2019 — 2021

• UC Irvine

  Bachelor of Science - BS, Computer Science

  2015