Christopher Boe
Principal Software Engineer at Alaska Airlines
- Role
- Principal Software Engineer at Alaska Airlines
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Christopher Boe
Software Engineer inspired by innovation and purpose-driven design. Advocate of Civic tech, tech education, and diversity and inclusion
Experience
Principal Software Engineer
Jan 2023 — Present · Seattle, WA, US
Leads four E-Commerce engineering teams that own the guest account experience at Alaska Airlines. Directs the technical vision and partners closely with Product to align roadmaps and deliver iterative value to the business- Collaborates with Marketing, Loyalty, Mobile, and other teams to design and deliver a robust Guest Account and personalization system, earning a J.D. Power #1 Airline Website and #1 Airline Mobile App Award for 2023- Works with the TSA to bring brand-new Biometric programs to the guest\'s airport and online experience, streamlining check-in, bag-drop, and boarding processes- Collaborates with the Product team to create and refine features and epics to accomplish 12+ concurrent initiatives with a Modernize-As-You-Go approach- Saves millions in potential fines by keeping systems compliant with DOT, SOX, PCI, GDPR, and CCPA regulations- Mentors 10+ engineers on both technical and product best practices, training them to be subject matter experts- Architects new large-scale systems to replace legacy monolithic software in domain-driven microservice and eventing patterns with 99% uptime- Designs and prototypes new intuitive internal tools with the UX R&D team and adopted by customer service and front-line agents
Education
Pacific Lutheran University
Bachelor of Science (B.S.), Computer Science
2013
City St George’s, University of London
Bachelor of Science (B.S.), Computer Science, Music
2015 — 2015
Skills
- Customer Service
- Project Design
- Help Desk
- Software Support
- Piano Education
- Css
- Java
- Social Media
- Computer Hardware
- Piano Performance
- Android Development
- Social Networking
- Teamwork
- Agile Application Development
- Secretarial Skills
- Microsoft Office
- Sql
- Html
- Public Relations
- Troubleshooting
- Team Leadership
- Public Speaking
- Information & Technology Services
- Time Management
- Cashiering
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