Bob Sullivan

About Bob Sullivan

WHAT WE DO: Many organizations struggle to fully utilize their sales, marketing and service systems (CRM) for long-term growth. We solve that! InfoGrow incorporates Dynamics 365 into your everyday workflow, giving you a competitive advantage with measurable results. WHAT MAKES US UNIQUE: CRM systems don’t fail because of the technology. They fail to achieve their expected value because they are not aligned to the business processes or the monitoring of desired behavioral changes are not in place. We function as a strategic business consultant with a great tech team to deploy, train and support. WHO WE WORK WITH: Distributors Nonprofits Healthcare Hospices Manufacturing‍ Membership Organizations‍ Trade AssociationsSERVICES WE PROVIDE: We cover every imaginable technical, training and strategy-related aspect of Microsoft Dynamics 365/CRM, including but not limited to:‍ Configuration & Design‍ Custom Programming‍ Dashboards / Reports‍ Data Migration‍ Lead Management Systems‍ Marketing Automation‍ Portals‍ PowerBI‍ PowerApps‍ User Training‍ Ongoing Support‍ Strategic Consulting‍ System IntegrationHOW WE WORK: We start with a Free evaluation, meeting via phone or in person, to discuss your needs and expectations for what a CRM needs to deliver. Depending on the scope we may start working with either an assessment process that leads to the development a Statement of Work, or a block of support time for Dynamics 365/CRM refresh work. READY TO TALK: Reach out to me directly here on LinkedIn, or email me at b••••••••@InfoGrowCorp.com or call me at 33••••••53 x5224.

Experience

1. Microsoft Dynamics Crm Partner Strategic Sales & Marketing Coach

   Infogrow

   Jan 1990 — Present · Cuyahoga Falls, OH, US

   WHAT I DO: I work with B2B and non-profit organizations who want to grow and better serve their client or membership base, who understand the value of leveraging technology, not just for increasing user productivity, but also as a way to strengthen their customer’s engagement experience. I provide strategic consulting for improving lead management, cultivating business intelligence to identify your best prospects, discover missed opportunities, focus account reps on the most profitable accounts, and empower everyone in organization to deliver exceptional service, with a shared, one-view of the customer relationship. President & CEO

Education

• The University of Akron

  ED.D, Higher Education Administration

  1984 — 1989

• Kent State University

  BS.Ed, Secondary Education - Social Studies

  1968 — 1971

• Kent State University

  MS.Ed, Student Services

  1975 — 1976

Skills

• Analysis
• B2b Marketing
• Business Development
• Marketing Automation
• Training
• Leadership
• Consulting
• Customer Relationship Management (Crm)
• Analytics
• Marketing Strategy
• Strategic Partnerships
• Market Analysis
• Crm
• Microsoft Crm
• Business Intelligence
• Marketing
• Lead Generation
• Bing Maps
• Marketing Analytics
• Sales Process
• B2b
• Sales
• Management