Bob Rawlings

About Bob Rawlings

Bob is an SVP at Truist where he drives strategic transformation by operationalizing end-to-end process across the company. Prior to joining Truist, Bob led a consulting team of Operations and Performance Improvement professionals managing projects for clients across various industries, including Banking, Pharmaceuticals, and Technology. He is a proven leader with experience in simplifying complex problems and producing value that enables global companies to go faster, be more agile, and enable greater collaboration. He is passionate about enhancing the customer and employee experience through Lean process design and improvement, strategic program management, and agile transformation and coaching.As a Certified Lean Six Sigma Black Belt, Bob has delivered significant results for his clients, such as improving the speed, structure, and efficiency of critical business processes, launching Lean Six Sigma training and coaching programs, and reinforcing a continuous improvement culture. He has also led the creation and deployment of large-scale end-to-end technology innovations, such as a targeted marketing capability that drove incremental sales growth and customer loyalty. He is a trusted advisor who establishes deep executive relationships, collaborates on strategic plans, and serves as a thought leader for clients growing their business.Key Credentials: • Certified Lean Six Sigma Black Belt• Certified SAFe Advanced Scrum Master (SASM)• Prosci Change Management PractitionerKey Skills: • Process Design & Improvement • Global Program Management • Strategic Planning & Execution • Change Management • PMO Management• Client Relationship Management• Agile Transformation | Coaching • Budget Planning & Planning • Issue Management | Remediation• Consulting Services • Risk Assessment & Management • Engagement | Delivery Management• Targeted Database Marketing • Team Development | Staff Management• Global & Distributed Teams | Onshore/Offshore

Experience

1. Senior Project Manager Process Engineer

   Workwell Consulting Group

   Oct 2025 — Present · Charlotte, NC, US

   Leading client delivery and business process transformation for a Fortune 100 global aerospace and defense client. • Championing change management initiatives with a focus on a people-first approach. • Collaborating with cross-functional teams to ensure successful system modernization.

Education

• The University of Alabama

  BS, Marketing, Spanish

  1989 — 1993

Skills

• Integration
• Banking
• Risk Management
• Business Process Improvement
• Sales Performance
• Sales Process
• Process Improvement
• Analysis
• Portfolio Management
• Loans
• Relationship Management
• Marketing
• IT Strategy
• Coaching
• Strategic Planning
• Sales Management
• Strategy
• Business Analysis
• Project Management
• Sales
• Credit Cards
• Financial Risk
• Consumer Lending
• Customer Relationship Management (Crm)
• Cross-Functional Team Leadership
• Financial Services
• Crm
• Marketing Strategy
• Business Transformation
• Sales Operations
• Customer Service
• Business Process Design
• Credit
• Leadership Mentoring
• Six Sigma
• Business Strategy
• Retail Banking
• Mortgage Lending
• Team Leadership
• Training