Bob Grimsrud
TB HVAC Service Manager Western South Dakota for Johnson Controls
- Role
- Tb Hvac Service Manager at Johnson Controls
- Location
- Rapid City, SD, US
- LinkedIn followers
- 500 followers
Experience
Tb Hvac Service Manager
Jan 2025 — Present · Rapid City, SD, US
Responsible for Service customer account Leadership, including Labor and Material growth and execution of the Service business, for the team’s customer base. Drives profitability & productivity of the team. Manages customer relationship development and happiness. Responsible for employee development and retention and for safety program compliance. Sets and monitors goals for customer account gross margin delivery and profitability, including Planned Services Agreements and Labor & Materials (L&M) work. Drives L&M growth through Technicians and Team Leads. Leads the execution efforts of assigned Service business to include warranty-related customer issues.Responsible for procuring and mainlining fleet and tools inventory.Ensures consistency of delivery systems through supervision and audits of Technicians, Customer Service Agent and others who are part of the service delivery process.Reviews and approves all L&M quotations.Responsible for budgeting, forecasting, accounts payables/receivables.Responsible for maintaining appropriate staffing levels to accommodate existing and new business needs, hiring, training and transitioning new employees as well as the day-to-day performance of the service team, conducts formal performance reviews, and all related issues.Responsible for safety performance and program compliance.
Skills
- Stormwater Management
- Real Estate Development
- Bridge
- Condos
- Marketing
- Residential Homes
- Investment Properties
- Team Building
- Negotiation
- Sales
- Single Family Homes
- Referrals
- Customer Service
- Property Management
- Relocation
- Strategic Planning
- Contract Negotiation
- Selling
- Concrete
- Business Development
- Sellers
- Real Estate
- Listings
- Real Estate Transactions
- New Home Sales
- First Time Home Buyers
- Investors
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