Robert Fries
- Role
- Senior Customer Success Manager, Strategic Accounts at NetApp
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Robert Fries
An accomplished sales & customer success executive skilled in creating & building strong…
Experience
Senior Customer Success Manager, Strategic Accounts
May 2011 — Present
An accomplished sales executive managing all Pre & Post Sales activities for the company\'s strategic global customers; including the company\'s largest financial institutions and cloud computing service providers. Successful in driving overall service account management to ensure consistency of global service delivery and attainment of service level agreements that align to our customers\' stated operational goals- Pre & Post Sales Management of $300+ Million in Revenue Year over Year- Exceeded Fiscal Year Revenue Goals for each of the past 12 years- Trusted Advisor to Customers - Provide Thought Leadership for Customer Success & Strategic Planning- New Business Development - Position & Sell NetApp Professional Services & Onsite Residency Programs- Project Management, Service Level Agreements & Implementing Best Practices - Management of install bases of over Storage Assets, with over 350 Petabytes, across 100+ Global Data Centers.
Education
Gannon University
BS, Business, Accounting and Marketing
Skills
- Software Industry
- Go-to-Market Strategy
- Data Center
- Salesforce.com
- Vendor Management
- San
- Network Security
- Sales
- Pre-Sales
- Business Continuity
- Itil
- Virtualization
- Security
- Thought Leadership
- Storage Solutions
- Managed Services
- Hp
- Netapp
- Enterprise Storage
- Cisco Technologies
- Business Alliances
- Storage Virtualization
- Solution Selling
- Servers
- Saas
- Sales Process
- Sales Operations
- Management
- Storage
- Private Cloud
- Disaster Recovery
- Enterprise Software
- Cloud Computing
- Cloud Storage
- Professional Services
- Emc Storage Solutions
- Vdi
- Nas
- Direct Sales
- Start-Ups
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