Bob Coons
Strategic Finance & Operations Audit Leader | Internal Audit Strategist | Driving Excellence Through Process, People & Performance
- Role
- Senior Manager of Internal Audit - Northeast Division Operations at Comcast
- Location
- Pottstown, PA, US
- LinkedIn followers
- 500 followers
About Bob Coons
I’m an experienced finance and operations management professional with measured success…
Experience
Senior Manager of Internal Audit - Northeast Division Operations
Apr 2017 — Present · Philadelphia, PA, US
Spearheaded operational excellence initiatives by reviewing operations and sharing best practices with divisional leadership.• Designed and implemented internal audit strategies, coordinating operational audits to drive organizational efficiency and measure process effectiveness.• Developed and managed audit schedules, budgets, and workforce requirements for the operational audit staff.• Created Corporate Retail Store and Branded Partner Review programs to drive operational excellence, safeguard inventory assets, and measure the effectiveness of internal controls. • Partnered with HQ Retail Operations to develop a Cash Confirmation tracking tool for the Enterprise.• Led the creation of the division’s Audit Assessment Application to collect audit results, manage action items, and provide timely reporting.• Directed multiple cross-functional teams to drive positive eNPS scores and foster a positive work environment, emphasizing collaboration and employee engagement.
Education
University of Phoenix
Master's degree, Business Administration and Management, eCommerce
University of Phoenix
Master of Business Administration - MBA, E-Commerce
Muhlenberg College
Bachelor's degree in Accounting and Economics Finance, Accounting and Finance
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