Bobby Sheikh

WORK HISTORY

EDUCATION

ABOUT BOBBY SHEIKH

I am a self motivated, high achiever with a professional positive approach with the ability to assimilate quickly & act decisively. A dedicated and professional SC Cleared - Senior Support Consultant with a proven track record of delivering first class service, when working as part of a team or individually. Excellent communication and leadership skills, involving management and development of self and others in meeting objectives in challenging environments. Analytical problem solving skills capturing issues through to resolution. Ambitious with a willingness to learn and embrace new technologies and work practices. I feel that I\'m a swift learner and enjoy learning new skills and techniques. I enjoy working on projects and very much strive on challenges. I feel that I have a sound educational background, as well as having the commercial experience in the following areas & more: Senior support consultant, Roll out upgrade projects, Wintel Analyst, Anti virus specialist, Field Support Consultant, SCCM admin, GPO Admin, Windows 10, MDM, AD, Exchange, Office 365, Google Suite, problem & incident management, network & server monitoring, identification and resolution of incidents within the network. Aswell as giving Director & Senior management level VIP support, technical, application and user support at all levels. Specialties with over 15 years commercial experience- Apple specialist - Senior Support Analyst - Systems Engineer - SCCM Admin - Hardware refresh & decommission - Problem manager - Incident manager - Change manager - Configurations management - Network & server monitoring - Anti Virus Technologies- Windows 10 / 7 / XP - Microsoft Office Suite 2019 - Office 365 - Azure - AD - Exchange - Microsoft server 2012 - SCCM Administrator 2019 - Group Policy Admin - G-Suite (Google)- Apple specialist - JamF IOS - CMDB Incident management systems: Remedy, Service Now, HP Openview, Assyst, Touch Paper, Auto Task & bespoke applications.