Bobby McCullough
Elevate your Service Management and Operations with AI and Automation
- Role
- Sales Engineer at Flycast Partners
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Bobby McCullough
Over two decades selling, implementing and supporting a variety of solutions including IT Service, Operations and Financial Management, Utilization Management, IT Asset Management, Infrastructure Management, Software License Management, Expense Management, 3rd Party Integrations, and Analytics.• Process Improvement Champion: Experience in ITIL and Lean methodologies and proven record of designing and implementing more efficient and cost effective procedures and technologies.
Experience
Sales Engineer
Jan 2017 — Present · Remote - Tampa/St. Petersburg, FL, US
Selected for pre-sales for VAR\'s 2 new product lines from BMC. Unit had a start-up environment requiring teamwork and out of the box thinking. Quickly learned product lines to provide customer facing demonstrations and webinars within 3 months. Added other products as market conditions dictated.• Freshworks Freshservice Enterprise Service Management• Freshworks Freshdesk Customer Support Management• Freshworks Freshchat Chat Platform for Customer Support• BMC/Ivanti Enterprise Service Management, Asset Management, Infrastructure Management, Capacity Managment• AI Assistance and Generative• Operations Management, IT Data Analytics, Event Management, App Impact Management, • Configured demonstration systems using JSON file ingestion through application API and Python. • Added value in multi product engagements providing overall solution views and clarity.
Education
Motlow State Community College
AS, Political Science
Middle Tennessee State University (MTSU)
BS, Political Science and Government, Marketing and Sales, Literature
Skills
- Telecommunications
- Leadership
- Strategic Partnerships
- Business Process
- Sales Operations
- Professional Services
- Customer Service
- Strategic Planning
- Consulting
- Unified Communications
- Information Technology
- Business Intelligence
- Public Speaking
- Customer Relationship Management (Crm)
- Software as a Service (Saas)
- Cross-Functional Team Leadership
- Start-Ups
- Strategy
- Enterprise Software
- Customer Satisfaction
- Training
- Product Management
- Crm
- Itil
- Agile Methodologies
- Team Building
- Service Lifecycle Management
- Business Analysis
- Project Management
- Team Leadership
- IT Management
- Sales Process
- Software Implementation
- Solution Selling
- Vendor Management
- Telephony
- Business Continuity
- Cloud Computing
- IT Strategy
- Slm
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.